Everything you need to know
Everything you need to know
TERMS & CONDITIONS
TERMS & CONDITIONS
By Pacific Photography Costa Rica
Payments
- Tax (VAT 13%) is not included.
- Tips are not included in the pricing, but are always welcome.
- Additional time rate is $100/hour.
- Rates for Central Valley (San Jose) – Central Pacific (Jaco).
- External rates are available and will be supplied by an agent (an additional fee may include transportation, lodging, and other expenses).
- All Services require a minimum a NON-REFUNDABLE* (review cancellations section) 50% deposit to HOLD the dates/reservation.
- Payment of the balance is due on the day of the session.
- Prices do not include prints, and we will send all files digitally.
- Waiting to reserve can result in no available dates (we always recommend reserving within an anticipated timeframe).
- PayPal, Credit Card (via invoice link), Local Bank Transfer, & Cash (USD/CRC).
- Payment processors may state Pacific Marketing Agency, Pacific Photography, & REY Design.
Turnaround
- Turnaround for photography sessions is typically within the one to two-week range.
- Turnaround for video production is typically within the two to four-week range.
- Turnaround for weddings is typically within the four to five-week range.
- A private online gallery is included for our customers (valid for 6 months), after which we do not save your work. We are not responsible if you do not download it within the specified timeframe.
- The stated number of photographs is a minimum base; depending on the group size, we will always strive to provide you with the most & best pictures from the photographer’s selection.
Cancellations
We offer a 48-hour grace period after your initial deposit is made. If you contact us within this timeframe, you are eligible for a full refund of your deposit. After 48 hours, deposits become non-refundable, as your date and time are reserved and removed from our availability. However, we understand that plans can change, and in many cases, rescheduling may be possible depending on availability.
When rescheduling applies, clients are permitted one (1) complimentary reschedule of their reserved session or event date, subject to availability. If the rescheduled date is later cancelled, postponed again, or not attended for any reason, the original deposit/payment made will be forfeited. To secure any future date after a rescheduled booking has been cancelled, a new full payment and signed agreement will be required.
Please note that all rescheduling requests must be submitted directly to and confirmed by Pacific Photography. New dates are not guaranteed until officially approved by our team. Pacific Photography reserves the right to decline additional rescheduling requests beyond the one (1) permitted reschedule.
Please note that payment processing fees on deposits are non-refundable, as they are charged by third-party providers.
RAW Content
At Pacific Photography, we take great pride in delivering polished, professionally edited imagery and video that represents our creative vision and quality standards. For this reason, RAW photo and video files are not included or distributed, as they are unfinished production assets. All final deliverables are carefully selected and edited by our team to ensure the highest professional presentation.
We retain RAW content for a maximum of 30 days from the session for any necessary modifications. After this period, all RAW content will be deleted.
Copyright
All photographs and media captured by Pacific Photography remain the intellectual property and copyrighted works of the photographer. Upon full payment, the client is granted a non-exclusive license to use the delivered images for personal and/or approved business marketing purposes. This license does not transfer copyright ownership. Images may not be resold, altered for commercial redistribution, submitted to contests, or provided to third parties for resale or commercial use without prior written consent from the photographer.
The client also acknowledges and agrees that Pacific Photography may use selected photographs, videos, and media captured during the service for promotional and marketing purposes, including but not limited to social media, website portfolios, advertising materials, publications, and other business-related outlets, unless otherwise agreed upon in writing prior to the service date.
Pacific
- Pacific Photography is a part of the unity Pacific Marketing Agency, a partnership between Johnathan Reynar & Rafael Laurent Rojas.
- Services are completely bilingual (English & Spanish).
- Costa Rica-based, but travels outside the country for work once quoted and payment is completed.
- We are equipped with all the professional equipment needed to provide you with the services stated on our website.
- We don’t sell your information; all the information we gather is provided by you and solely for contact purposes and to send you the finished product.

