TERMS & CONDITIONS

Pacific Photography Costa Rica

Pacific Photography requires a deposit of at least 50% to reserve the date and time of your photography session. Without a deposit, We will secure no photography sessions.
You may pay deposits via PayPal, Credit/Debit cards, Local Wire Transfer, Cash, & Bitcoin*.
Balance is due the day of the session; we prefer the balance paid in cash if possible; if not, you may use any of the above methods.
All prices listed on our website or agreed upon with Pacific Photography are before tax and must add the mandatory VAT 13% required by law.
Prices are not final and are subject to change.
Payments via credit/debit cards are through our sister site www.pacificmarketingcr.com and its third-party credit card processing company; Tilopay. We will send you an invoice link so that you can securely add your credit/debit card information and complete the payment.

Pacific Photography will send all photographs via a digital gallery with a downloadable link to your provided email address or phone number.
The downloadable link has an expiry date of 30 days. If you need more time, please advise us.
For photography sessions 2 hours or less, our return time is within seven days of the session date.
Peek season turnaround can be as long as two weeks from the session date.
Turnaround for weddings or sessions longer than 2 hours is two weeks plus (no longer than a month).
We always provide a minimum of what is written for each service. Typically 30+ images are the photographer’s top picks. (When we choose, we usually offer more than 30).
If you prefer to choose your images, we will provide you with smaller, low-quality photos to view, and you can then only select 30 to keep at high definition and edited. (You must do this in a timely matter as you are requesting for this service, and we will do our best to attend you as soon as possible).

Pacific Photography’s hourly wage for each wedding package is $100USD per/hour after the given time.
The wedding prices are for the Central Pacific (Jaco) to the Central Valley (San Jose); outside the area, an extra fee will be added (transportation, lodging, expenses, etc.)
Wedding Packages B1, C, & X include wedding prep, which means we are there before the ceremony and take photos of the bride and a few detailed shots. If there is time, we will capture the groom (we will send our second photographer to capture this, as we are a two-person team).
Pay attention to the duration included in the packages as that will determine the time we are there to capture the event. If you do not want to worry about any time limit then your best option is Package X.

Requesting RAW content as an additional cost of $25.
RAW files are not accessible without the proper software, Pacific Photography will convert all image files to .jpg so you can view and edit them as you wish.
Video clips used in our videos will be formatted in .mp4. (video clips normally range from 5-15 seconds).
RAW content must be requested before the session.
Finally, once the RAW content has been sent, we will remove it from our files, so please download within the 7-day period, or all files will be lost, with no refund available.

Pacific Photography is a partnership between; Johnathan Reynar & Rafael Laurent Rojas.
The team is entirely bilingual (English & Spanish).
Pacific Photography is equipped with all the professional equipment required to complete any of our services.
We are located in Jaco, Puntarenas. All our prices are for the Central Pacific (Jaco) to the Central Valley (San Jose), outside of this area we will provide a quote.
Privacy Policy: We don’t sell your information, all the information we gather, is provided by you and solely for contact purposes and to send you the finished product. Learn more

Contact us within 48 hours of paying your deposit for your photography session for a full refund of your deposit.
After 48 hours there is no deposit refund since we are reserving the date and time for you and blocking our calendar.
Rescheduling may apply, contact us.
No shows will result in deposit loss, and if you wish to reschedule you will need to repay the original deposit.
Understand that there are processing fees for every transaction that you forfeit when you request a refund.
Returns on a credit card can take up to a week to return to the card you’ve used to make the purchase. Debit cards have been long as a month or more, depending on your bank.